Shipping Policy
Shipping & Delivery: The Unique Experience
At Unique Sneakers, we believe that luxury is not just in the product, but in the service. We’ve designed our shipping policy to be as seamless and transparent as possible.
1. The "Check Before You Pay" Guarantee
Your confidence is our priority. We invite you to fully inspect your order before making any payment or receiving it from the courier. If the product doesn't meet your expectations or fit perfectly, you have the right to return it on the spot with the courier.
2. Ultra-Fast 24-Hour Processing We know you’re excited to wear your new pair. That’s why every order is processed, quality-checked, and ready for dispatch within 24 hours.
3. Shipping Around Your Life
We don’t believe in "business days only." We ship 7 days a week, at any time that fits your schedule. Just let us know your preferred timing, and we will make it happen.
4. Delivery Timelines
• Cairo, Giza, & Alexandria: 1 – 2 days.
• Rest of Egypt: 1 – 3 days.
5. Simple, Flat-Rate Shipping
No hidden fees or complicated calculations. We offer a flat delivery rate to anywhere in Egypt:
• Shipping Fee: 100 EGP.
6. 24/7 Dedicated Support
We are here for you whenever you need us. Our team provides round-the-clock assistance 24 hours a day, 7 days a week. Whether you have a question about your shipment or need help with an order, you can reach us instantly via:
• WhatsApp
• Social Media Channels
• Email (Gmail)
7. Instant Problem Resolution
If you encounter any issues during delivery or while inspecting your order, please inform the courier immediately and contact our team. We are dedicated to resolving any concerns on the spot to ensure your total satisfaction.